Help & answers
Frequently Asked Questions
Quick answers about GetBoosted's tools, your membership, and how we help you improve your credit and finances in South Africa.
Score Booster (Credit)
4 questions- What does Score Booster do?
- It lets you request your credit score and full summary, get updates every 3 months, and receive guidance on improving judgments, defaults, or missed payments.
- Does GetBoosted fix credit instantly?
- No. Credit improvement takes time and responsible behaviour.
- Can GetBoosted help remove judgments or defaults?
- It guides you on steps to resolve or dispute them. GetBoosted does have additional services to assist with these.
- How do I access my credit report?
- You can request it through Score Booster after joining.
Budget Booster — Coupons & Savings
3 questions- How do the grocery discounts work?
- You get at least 50+ coupons each month, each usable 5 times — 250+ savings opportunities at Shoprite & Checkers worth over R4,000+.
- What can I save on?
- Groceries and everyday essentials.
- How do I receive my coupons?
- They are sent via SMS and email with barcodes to scan at the till.
Legal Support
2 questionsIncome Booster — Referrals
3 questionsMembership & Billing
2 questionsCore High-Intent Questions
6 questions- What is GetBoosted and how does it work?
- GetBoosted is a financial wellness platform that helps South Africans improve their credit profile, access financial tools, and unlock opportunities through credit improvement, legal support, education, and income generation.
- Is GetBoosted legit in South Africa?
- Yes. GetBoosted provides structured tools and services aligned with South African credit systems, helping users understand and improve their credit profile while offering additional financial support services.
- How does GetBoosted improve my credit score?
- GetBoosted helps you access your credit report, identify negative listings, get expert guidance on improving your score, and take structured steps to rebuild your credit profile.
- How long does it take to fix a bad credit score in South Africa?
- Improving your credit score typically takes 3 to 12 months, depending on your payment history, existing debt, and negative listings. GetBoosted accelerates the process by giving you clear actions and expert support.
- Can I get approved for a loan with a bad credit score?
- Yes, but options are limited. Improving your credit score increases your chances of approval and helps you qualify for lower interest rates, higher loan amounts, better repayment terms — saving you R1,000s.
- Is credit repair legal in South Africa?
- Yes. You have the legal right to dispute incorrect listings, access your credit report, and improve your credit profile. GetBoosted helps you navigate this process correctly.
Common Objections
5 questions- Why am I always declined for credit?
- Common reasons: low credit score, missed payments, high debt-to-income ratio, negative listings. Most people don't know exactly what's affecting them — GetBoosted shows you exactly why.
- Can I remove blacklisting or negative listings?
- Some listings can be removed if incorrect, updated if paid, or improved over time. We do have additional services to assist with these. Not all listings can be removed instantly — any service promising that is misleading.
- Can I fix my credit score without paying anything?
- You can improve your credit yourself, but most people don't know where to start, don't understand the process, or make mistakes that delay progress. GetBoosted simplifies and speeds up the process.
- Is GetBoosted a debt review company?
- No. GetBoosted is not a debt review company. It provides tools and support to help you understand and improve your credit profile without placing you under debt review.
- Will GetBoosted clear my debt?
- No. GetBoosted helps you manage and improve your credit profile. Debt still needs to be repaid, but your financial position can improve significantly with the right actions.
Product Specifics
5 questions- What do I get for R295 per month?
- You get access to: Credit Booster (credit profile + support & improvement), Legal Booster (legal assistance access), Knowledge Booster (5,500+ courses with diploma/certificate costs covered), Income Booster (earn commission from referrals), and Budget Booster (R4,000+ discount vouchers at Checkers & Shoprite).
- How does the Income Booster work?
- You earn commission for every person you refer who signs up. This creates a recurring income stream.
- How do I access my credit report?
- Once registered: log into the platform, enter your ID, and your credit report becomes available instantly.
- What is the “Press Help” feature?
- It connects you directly to a credit expert who will call you and assist with your specific credit issues.
- Do I need a bank account?
- Yes. This is required for subscription payments and for receiving referral commissions.
Improving Your Score
4 questions- How to improve your credit score fast in South Africa?
- Pay accounts on time, reduce outstanding balances, avoid multiple credit applications, and check your credit report for errors. Using a structured platform like GetBoosted accelerates this process.
- What is a good credit score in South Africa?
- Generally: 650+ = Fair, 700+ = Good, 750+ = Excellent.
- Why is my credit score low even if I pay on time?
- Possible reasons: high credit utilization, too many accounts, old negative listings, or short credit history.
- How to remove default listings from your credit report?
- Pay outstanding debt, dispute incorrect listings, and request updates from creditors. We do have additional services to assist with these.
Quick Answers
3 questions- What is the fastest way to fix your credit score?
- Identify negative factors on your credit report, pay outstanding debts, reduce credit usage, dispute incorrect listings, and follow a structured improvement plan. We do have additional services to assist with judgements, listings, debt review removal, debt mediation and negotiation with creditors.
- Can a bad credit score be fixed?
- Yes. A bad credit score can be improved over time through consistent financial behaviour and correcting errors on your credit report.
- Is it possible to get credit again after being declined?
- Yes. Once your credit profile improves, lenders reassess your eligibility based on updated data.